Privacy Policy

Privacy Policy for Top AI Hostclub OPC Private Limited

At Top AI Hostclub OPC Private Limited, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect:

– Personal Information: This includes your name, email address, phone number, and any other information you provide when signing up for our services or communicating with us.

– Usage Data: We may collect information about how you use our website and services, including your IP address, browser type, device information, and operating system.

2. How We Use Your Information:

– Providing Services: We use your information to deliver the services you request, such as processing orders, providing customer support, and improving our services.

– Communication: We may contact you with service-related announcements, updates, or promotional offers.

– Analytics: We analyze usage data to improve our website, services, and user experience.

3. Data Sharing:

– Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.

– Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.

4. Data Security:

– We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

– However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies:

– We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content.

– You can control cookies through your browser settings and opt-out of certain tracking technologies.

6. Children’s Privacy:

– Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children without parental consent.

7. Updates to Privacy Policy:

– We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and we encourage you to review this policy periodically.

8. Contact Us:

– If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact us at mail@topaihosting.com.

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Top AI Hostclub OPC Private Limited with your information.

Terms & Conditions for Top AI Hostclub OPC Private Limited

Welcome to Top AI Hostclub OPC Private Limited! These Terms and Conditions govern your use of our website and services.
Please read these terms carefully before accessing or using our platform.

1. Acceptance of Terms:

– By accessing or using our website or services, you agree to comply with these Terms and Conditions.
If you do not agree with any part of these terms, you may not use our services.

2. Use of Services:

– You must be at least 18 years old to use our services.
If you are under 18, you may only use our services with parental or guardian consent.

– You agree to provide accurate and complete information when using our services.

3. User Accounts:

– Some features of our services may require you to create a user account.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

4. Intellectual Property:

– Our website, content, and services are protected by intellectual property laws.
You may not copy, distribute, modify, or create derivative works based on our content without our permission.

5. Prohibited Activities:

– You agree not to engage in any illegal, unauthorized, or harmful activities when using our services. This includes but is not limited to:

– Violating intellectual property rights.

– Distributing malware or engaging in hacking activities.

– Harassing or threatening others.

– Using our services for illegal purposes.

6. Content:

– You retain ownership of any content you upload or submit to our platform. By providing content, you grant us a non-exclusive, royalty -free license to use, reproduce, and distribute that content for the purposes of operating our services.

7. Third-Party Links:

– Our website may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties, and your interactions with them are subject to their terms and policies.

8. Disclaimer of Warranties:

– Our services are provided on an “as is” and “as available” basis. We do not warrant that our services will be error-free, uninterrupted, or secure.

9. Limitation of Liability:

– Top AI Hostclub OPC Private Limited and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our services.

10. Indemnification:

– You agree to indemnify and hold harmless Top AI Hostclub OPC Private Limited, its officers, directors, employees, and affiliates from any claims, damages, or losses arising from your use of our services or violation of these Terms and Conditions.

11. Changes to Terms:

– We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective upon posting on our website.

12. Governing Law:

– These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@topaihosting.com. Thank you for using Top AI Hostclub OPC Private Limited!

Return and Refund Policy for Top AI Hostclub OPC Private Limited

At Top AI Hostclub OPC Private Limited, we strive to provide high-quality products and services to our customers. However, we understand that there may be instances where you need to return a product or request a refund. Please review our Return and Refund Policy below:

1. Returns:

– We accept returns within 5 days of the purchase date.

– To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

– Please contact our customer support team at info@topaihosting.com to initiate a return request. Provide your order number and a brief description of the reason for the return.

– Once your return is approved, we will provide you with instructions on how to return the product.

2. Refunds:

– Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.

– If approved, the refund will be processed to the original method of payment within 15 working days.

– Refunds are typically issued for the purchase price of the product, excluding any shipping or handling fees.

3. Non-Refundable Items:

– Certain products or services may not be eligible for returns or refunds, such as downloadable software, digital products, or personalized/customized items.

– We reserve the right to refuse returns or refunds for items that do not meet our return criteria or are excluded from refunds as per our policy.

4. Damaged or Defective Products:

– If you receive a damaged or defective product, please contact us immediately at info@topaihosting.com. Provide photos or a detailed description of the issue.

– We will assess the damage or defect and may offer a replacement, exchange, or refund based on the circumstances.

5. Cancellation Policy:

– If you wish to cancel an order before it is shipped, please contact us as soon as possible. Once an order is shipped, it cannot be canceled, and the return policy will apply.

6. Shipping Costs:

– Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

– Original shipping charges are non-refundable unless the return is a result of our mistake.

7. Contact Us:

Add: Top AI Hostclub OPC Private Limited, Flat No.101, Tower-N4, Eros Sampoornam, Sector-2, Bisrakh, Bishrakh, Gautam Buddha Nagar- 201306, Uttar Pradesh

– If you have any questions or need further assistance regarding returns and refunds, please reach out to our customer support team at support@topaihosting.com.

Please retain your order confirmation and any relevant documents for reference when requesting a return or refund. We appreciate your understanding and cooperation.