Compliance Framework
Uptime Institute Tier Certifications
| Tier Level | Availability | Redundancy | Concurrent Maintainability | Fault Tolerance | Cost Premium |
|---|---|---|---|---|---|
| Tier I | 99.671% | Basic | No | No | Baseline |
| Tier II | 99.741% | N+1 | No | No | +15-25% |
| Tier III | 99.982% | N+1 | Yes | No | +30-50% |
| Tier IV | 99.995% | 2N | Yes | Yes | +60-100% |
Annual Downtime: 28.8 hours
Annual Downtime: 22 hours
Annual Downtime: 1.6 hours
Annual Downtime: 0.4 hours
International Standards
ISO 27001
Information Security Management System (ISMS)
- Cost: ₹3-10 lakhs
- Duration: 3-6 months
- Validity: 3 years
- Audits: Annual surveillance
ISO 20000-1
IT Service Management System
- Cost: ₹2-8 lakhs
- Duration: 2-4 months
- Validity: 3 years
- Based on: ITIL framework
ISO 22301
Business Continuity Management
- Cost: ₹4-12 lakhs
- Duration: 4-8 months
- Validity: 3 years
- Requires: DR testing
Indian Regulations
| Regulation | Applicability | Key Requirements | Penalties | Deadline |
|---|---|---|---|---|
| DPDP Act 2023 | All data centers | Consent, data localization, DPO | Up to ₹500 crores | Phased implementation |
| IT Act 2000 | All IT businesses | Reasonable security practices | ₹5 lakhs - ₹1 crore | Immediate |
| RBI Guidelines | Financial data centers | Payment data storage, audit | Business restrictions | Immediate |
| Telecom Regulations | ISP license holders | Security compliance, reporting | License cancellation | Continuous |
Industry Specific Compliance
PCI DSS
Payment Card Industry Data Security Standard
- Level 1: 6M+ transactions/year
- Level 2: 1-6M transactions/year
- Level 3: 20K-1M e-commerce
- Level 4: <20K transactions
HIPAA
Health Insurance Portability Act
- For healthcare data in US
- Data encryption requirements
- Access control and auditing
- Often requested by clients
GDPR
General Data Protection Regulation
- For EU customer data
- Data protection requirements
- Right to erasure
- Data breach notification
Compliance Implementation Timeline
Month 1-2: Gap Analysis
Current state assessment, requirements mapping, risk assessment
Month 3-4: Documentation
Policies, procedures, controls documentation
Month 5-6: Implementation
Technical controls, training, process implementation
Month 7-8: Internal Audit
Self-assessment, gap closure, pre-certification audit
Month 9-10: Certification Audit
External audit, corrective actions, certification